Viewing Trunks & Channels Status

You can view the status of the device's PSTN trunks and corresponding channels in the Web interface. It also enables you to view trunk configuration and channel information.

➢

To view trunk and channel status:

■

Open the Trunks & Channels Status page:

●

Navigation tree: Monitor menu > Monitor tab > PSTN Status folder > Trunks & Channels Status.

●

Monitor home page:

i.

Open the Monitor home page (see Viewing Device Status on Monitor Page).

ii.

Click a PSTN port.

Trunk status is depicted by color-coded icons, as described in the table below:

Description of Color-Coded Icons for Trunk Status

Icon	Color	Trunk
		Label
	Gray	Disabled
	Green	Active - OK
	Yellow	RAI Alarm
	Red	LOS / LOF Alarm
	Blue	AIS Alarm
	Light Orange	D-Channel Alarm

Channel status within a trunk is depicted by color-coded icons, as described in the table below:

Description of Color-Coded Icons for Channel Status

Icon	Color	Label	Description
	Light blue	Inactive	Channel is configured, but currently has no calls
	Green	Active	Call in progress (RTP traffic) and no alarms
	Gray	Non Voice	Channel is not configured
	Blue	ISDN Signaling	Channel is configured as a D-channel
	Dark Orange	Maintenance	B-channel has been intentionally taken out of service due to maintenance
	Red	Out Of Service	B-channel is out of service

The Trunks & Channels Status page also allows you to do the following:

■

To view configuration settings of a trunk: Click the trunk's icon, and then from the shortcut menu, choose Trunk Settings; the Trunk Settings page opens, displaying the trunk's settings. For more information, see Configuring Trunk Settings.

■

To view or provide a description of a trunk:

a.

Click the trunk's icon, and then from the shortcut menu, choose Trunk Description; the following appears:

b.

Enter a description, and then click Apply.

■

To view detailed information of a trunk's channel: Click the channel icon; a page appears with various tabs, displaying the information. For more information, see Viewing Voice Channel Information.